How to Improve Your Communication Skills in the Workplace and in Business?

People struggle at work because they spent years in school hoping to get a good job upon graduation but it taught them NOTHING about how to talk and influence their way to the top. They don’t get promoted because they are good at talking with people around them, but not with people above them. Here are some suggestions how you can improve your communication skills in the workplace and in business:

Observe And Learn From How Successful People Talk

Observe and learn from the top executives in your workplace. Make opportunities to attend meetings or work with them. Observe how they sell their ideas and communicate with people. You can also watch TV interviews of top executives being interviewed. Study how they express themselves.

Train Yourself To Speak Up

Do mock presentations and video yourself. Then replay to review yourself critically. Do you see an eloquent leader in the making? Identify the areas for improvement and re-do the video presentations until you are happy to see the way the person (you) communicate in the video.

Speak In Church

You could build up your confidence through speaking in a church. The church is a good platform to improve your communication skills as a lot of church activities revolve around speaking publicly in groups.

Join A Toastmasters Club

Or, join a toastmasters club in your area. A toastmasters club gathers like-minded people in regular meetings to express their ideas and make speeches. Members evaluate and give each other marks for the expressions and speeches, with the objective to improve each other’s presentation skills.

Practice Talking And Selling Your Ideas

With modern computer technology, people’s communication skills have fallen backwards. People type rather than talk verbally, and feel more comfortable hiding behind their computers. Most successful business deals, however, are still transacted in a face-to-face meeting. It has, therefore, become even more urgent to practice selling your ideas. Get into office meetings and customer presentations in the workplace that allow you to improve your communication skills so that you can be natural in front of others.

Read Communication Books That Has Plenty of Real Life Examples

Go to the bookshop and look for good communication books. Find one that has plenty of everyday real life examples that you can learn from.

Attend A Communication Skills Course to Improve Your Chances for the Next Job Promotion

Most companies have an annual training budget. Check out your staff manual. Find a suitable course and get approval from your boss to utilize the training budget to improve communication skills. Or, suggest to your training department to include a communications skills course into their training agenda for you.

Tips to Improving Effective Communication Skills in the Workplace

At the core of all interaction is communication. Without effective communication skills, relationships suffer. If a company struggles with effective communication, conflict occurs, stress increases and subsequently performance and efficiency will dramatically decrease. If there is a lack of communication in the workplace trying to create a high performing team is impossible; and, more importantly, a business will lose profits.

Therefore it is essential to continually foster and practice effective communication skills. At your workplace each and every team member needs to develop excellent communication skills. In order to do so it is important to understand what factors break down good communication and what skills are needed to develop effective communication.

First, what makes communication difficult in the workplace?

Communication is difficult because there are three common problems that cause confusion, misunderstanding, and in time, create barriers in business.

The first problem lies in the non-verbal aspect of communication. There are three parts to a message and when communicating we tend to focus on the actual talking piece. However, there is a more influential part of our message, the non-verbal piece. Many don’t realize that communication is 55% non-verbal and 38% tone of voice and attitude. This means the actual speaking piece is only a small part of our message. So, your body language and tone of voice have a much greater influence on your message than what you are actually saying. Here lies the first problem in communication; our body language and tone could be saying one thing when our actual words are saying something else.

The second problem is that people communicate differently. People have different communication styles and temperaments. Some people are direct to the point people, while others are quiet and easy-going. A direct to the point person could come across as pushy or bossy to a person who is quiet or soft. Others tend to make quick decisions while some need to have deep reasoning to make a choice. People process information and communicate differently. These differences can cause barriers to be created making effective communication more difficult.

The third problem is that we tend to judge people who are different. We expect people to be like us, and if they’re not, we perceive those differences to be wrong. Obviously, they are not wrong, they just communicate differently than you or I. By default, we are attracted to people who are like us; who have the same personality or the same thoughts. But, when someone is different or have a different opinion than us we might avoid or not communicate with them.

A few tips to help you or your employees communicate better…

First, I recommend getting feedback from a peer or a co-worker regarding your tone of voice and body language. We all believe we are doing our best to communicate effectively but in reality it’s hard to be aware of your own non-verbal communication style. So ask someone, what message(s) you are portraying with your body language? How is your tone of voice? Be open to hear the constructive criticism and try to become more aware of your body language and tone. If you feel either needs improvement, then make a change.

Secondly, don’t forget that people have different communication styles and temperaments. Do your best to not judge those differences as wrong. I encourage you to welcome those differences. Accept them. Look at those differences as only differences and try not to expect people to be like you, everyone is different. If your team has not learned about personalities and temperaments, it’s really helpful. Search online for communication training programs.

Finally, make sure you come willing to communicate. If someone is not willing, it makes interaction difficult. Engage with the co-workers around you. Talk to others who seem to communicate well and learn from them. Work on improving your communication skills daily until you and your team become effective communicators.

Boost Your Communication Skills At The Workplace

When deciding their mode of career, people are very careful. They select a profession for two reasons; the demand, and their own preference. For instance, some people like to become a personal injury lawyer because they prefer this profession. Others might opt for this career because personal injury lawyers seem to be in demand at all times.

However, once you step in the corporate world, you realize that there is still a lot of learning that you need to do. What you studied earlier was theoretical, now you need to make it all practical. This is the reason why people get to learn a lot from their job experiences.

A workplace has different lessons to teach you. It can be about your field of expertise or your personality. One of such skills that you learn at the workplace are communication skills. However, mastering this skill is not easy.

The most important thing that you have to do to make your communication skills stronger is organize your thoughts. Whatever you do, think before you speak. When you speak, you must be aware of what you are going to say and how you will answer the likely feedback.

Thinking before speaking makes you sound professional and smart. People might be blunt and say things that they will regret later. However, in a professional environment, you need to take care of the things you say.

Be patient. Many people might have a habit of reacting as soon as an event takes place. At a workplace, you must listen to other people if you want yourself to be heard. Let others speak, and more importantly, let them finish before you can present your opinions.

Observe things and people around you. You should learn from the people who work with you. Moreover, look at the way people present their opinions. You do not need to become a copy cat, of course! However, you must learn from your coworkers.

Keep reading. To sound smart, you need to have proper know how of different things. Current affairs, the current global situation and everyday news are the areas where you can acquire good knowledge about the subject. Being knowledgeable about current situations in your country or state makes you sound intellectual and smart.

Your body language is another thing that you must focus on. Make sure that it is well aligned with what you are saying. It is helpful for the people around you to draw conclusions about you. If your arms are open and relaxed at your sides, it means you are approachable and social. Moreover, use your hands while you speak.

Likewise, eye contact is necessary in presenting social behavior. As you are talking, make sure you look at the person in the eye. However, do not make it so continuous that it seems rude.

Lastly, be confident about whatever you say. It is not a good sign in a professional environment if you are shaking with nervousness while facing people. Moreover, if you are defending yourself by any means, feel free to do that. Be confident in letting the management know about your contribution in a particular project.

Good communication skills at the workplace are important in every aspect. Forming a true personality, they are going to help you in every walk of life.

The Importance of Communication Skills in the Workplace

Over the past years, business organizations have been focusing on looking for employees that have the necessary technical skills needed in order to get the job done effectively and efficiently. Yet, to this day, many managers continue to struggle in meeting their goals and objectives. Why?

Well, the answer is simple. Although technical skills are essential in any business organization, much of the skills that are required to have a successful business are actually not technical. Instead, these are what many people consider as “soft skills”. These skills are considered as “soft skills” because they are the general skills that a member of the organization must possess, whether he or she is a manager in the company for the past 20 years, or a newly hired employee. That being said, these soft skills are actually required in all departments and practically in all of the activities conducted by the business organization.

Perhaps the most important of all these skills is communication. Here are just some of the reasons why this is the case. The first reason is that having the right communication skills result to a healthy working environment. Communication happens all the time in the workplace, whether it is a friendly chat between two employees during their coffee break or a business meeting between the manager and the employees of a particular department. The lack of effective communication skills within the workplace can result to strife and friction to occur between employees within the same department or even managers between different departments. Apart from this causing your department not being able to get the job done, having an unhealthy and unwelcoming working environment as a result of poor communication skills can also lead to an increase in the frequency of absenteeism among employees and even having a high employee turnover rate.

Another reason why communication skills are extremely important within the workplace is its ability to ensure that your customers and clients are satisfied with the products and services that they have availed from your company. Not only would this ensure that your existing customers and clients will keep patronizing your company. Providing excellent service to your customers and clients will cause them to spread the word and recommend you to other potential customers and clients. On the other hand, having poor communication skills would cause a great frustration on the part of your existing customers and clients, which eventually leads to you losing business and profits in the long run.